Terms & Conditions
All prices are in Australian dollars (AUD), including GST, and are subject to change without notice.
Tour type and times may be tide or weather dependent and are approximate and may be subject to change by the tour provider without notice. The type of vehicle/vessel described in a tour is a guide only, it may be substituted by another from time to time; similarly the maximum passengers indicated in a tour may vary from time to time. Tour itineraries may vary from time to time from those published.
Minimum numbers are required for each tour to commence, but are not required by any one booking. In the event of booking numbers preventing the tour’s departure, Coral Bay Ecotours will either transfer the passenger to another tour, or refund the tour cost in full if a transfer is not possible.
Coral Bay Ecotours reserve the right to delete, cancel or alter tours without notice or explanation. Refunds or alternative tours will be offered. This could be caused by road or weather conditions, strikes or any other unforeseen reason. Additional expense will be at the passenger's cost. Travel insurance is recommended to cover for this.
Should the booking be cancelled by the passenger for any reason (e.g. due to lack of deposit or no full payment processed) the original costs are no longer firm and might change when re-booked.
The following conditions apply In the event of a booking cancellation by the client,
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More than 48 hours’ notice -10% fee applies.
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Less than 48 hours’ notice - 50% fee applies
If a client wishes to transfer their tour to another day through no fault of Coral Bay Ecotours and
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Gives more than 24 hours’ notice - No fee applies
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Gives less than 24 hours’ notice - 25% fee applies
It is the passenger’s responsibility to ensure they hold a current valid license for all ATV tours, to be shown prior to the tour, complete the required forms provided by Coral Bay Ecotours prior to any tour, disclose all physical or other problems, issues or disabilities (if any) prior to the tour, are appropriately skilled swimmers (different skill levels for different tours)
Coral Bay Ecotours reserves the right to refuse entry into the water, or to continue driving any vehicle, to anyone whom the tour leader / skipper believes to be a danger to either themselves or others, or who has transgressed tour rules and conditions (to be advised prior to tour departure).
All minors are to be accompanied by parents or guardians, who are entirely responsible for their care. Children may not be left unattended.
Child Passengers must be 5- 16 years old or younger at the time of the tour.
Children under 5 years of age at the time of tour are Free Of Charge.
Wildlife is, by its very nature, 'wild' and are free spirits to exist without constraints of their behaviour, therefore no guarantee of sightings are made.
Coral Bay Ecotours is not responsible for loss or damage of luggage or personal effects and equipment.
Coral Bay Ecotours is not responsible for injury or death during embarkation, carriage or disembarkation from any vehicle or vessel.
Coral Bay Ecotours strongly recommends you insure against cancellation, loss of deposits, cancellation fees, baggage and medical expenses.