Frequently asked questions

Do I need to be a good swimmer/snorkeller to join a tour?


-To enter the water on our full day tours you must have a basic swimming ability. -Swimming with Whale Sharks is done out side the reef in open ocean environment and is required that you are comfotable swimming in varying open ocean conditions. You must be strong and confident swimmer to participate in the Humpback Whale swims. If our skipper determines on the day that you do not have the level of swimming ability to participate they may ask you to stay out of the water for your safety – please note we cannot offer a refund in this event. We provide floatation aids and an opportunity to practice snorkelling before your interaction.




Can I insert pictures in my FAQ?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.